wacrm

WhatsApp Business Platform

Run your customer conversations on WhatsApp, as a team

wacrm turns your WhatsApp Business number into a shared inbox with a CRM behind it — contacts, pipelines, broadcasts and automations, so nothing gets missed and no customer gets two different answers.

Get startedLog in

New accounts are approved by our team before they can send messages.

Everything the team needs in one place

Built for businesses that treat WhatsApp as their main support and sales channel, not an afterthought.

Shared team inbox

Every WhatsApp conversation in one place. Assign threads to teammates, reply together, and see who is already typing so nobody answers twice.

Contacts & pipelines

A real contact record behind every phone number — custom fields, tags and notes — moving through pipeline stages your team defines.

Broadcasts

Send approved WhatsApp template messages to a segment of your contacts, with per-recipient delivery and read tracking.

Automations & flows

Trigger replies, tags and stage changes from inbound messages. Build multi-step flows that respond to what the customer taps.

Reporting

Message volume, response times and pipeline movement, so you can tell whether the team is actually keeping up.

Official API, your data

Built on the official WhatsApp Business Platform — no unofficial bridges. Access tokens are encrypted at rest and every account is isolated.

How it works

  1. 1

    Create your account

    Sign up with your work email. New accounts are reviewed and approved by our team before activation.

  2. 2

    Connect WhatsApp

    Add your WhatsApp Business phone number ID and access token from Meta Business Manager, then point Meta’s webhook at your account.

  3. 3

    Invite your team

    Add teammates as owners, admins, agents or viewers. Everyone works the same inbox with the permissions you set.

Your data, and how to get rid of it

wacrm stores the WhatsApp messages, contact details and media your business exchanges with its customers, so your team can pick up a conversation where the last person left it. We do not sell that data, and we do not use it to advertise to anyone.

You can ask us to delete your account and everything in it at any time — no email thread, no support ticket.

Read the Privacy PolicyRequest data deletion